Remote Analyst has two classes of users:

  • Admin – Has access to metrics for all Servers and may add other users (Admin or Staff), and set certain general criteria (defined below).
  • Staff – May access only Servers previously authorized by an Admin user. Certain other restrictions may also apply.

General screen format is as follows:

  • Top toolbar – Allows one click access to certain features which are always available. Available icons are:
    • RA Shop – Opens a dialogue where you can setup application or other metrics to be displayed on Web ViewPoint Enterprise (a separate product). See RA Shop later in this document for more details.
    • Scanners – Open windows to scan Files, Processes, and Programs.  See Scanners on description of how each works.
    • Download Data from archives – Select days from past to import back into Remote Analyst database. A Calendar is displayed showing the number of hours per day for which data is available in Archives.  Select a From and To date & time, and submit a request.  You will receive an email when retrieval is completed.
    • Upload Collected Data – Upload Measure or EMS Log files to Remote Analyst. A popup display offers the following options:
      • Measure File(s)– Upload Measure files. You may upload in original or PAKed (compressed using PAK on NonStop).  Check the “Multi Archived” option, if you PAKed on NonStop using this option.
      • EMS Log file(s) – Upload EMS log files. Only PAKed files are accepted.   Check the “Multi Archived” option, if you PAKed on NonStop using this option.

Drag and drop your files on to the highlighted area.  They will each start uploading as soon as your drop them there.

 

  • Excel – Export (available where applicable) current screen content to a new Excel workbook.
  • My Profile – Review your user profile data, and:
    • Change your password – Click on the displayed yellow icon
    • Multi Server – If you have more than one NonStop Server on RA, here you can decide if you want the Multi-Server screen be displayed first, which Servers should be included, and whether they should be displayed 1 or 2 across.
    • Order of Servers on left panel – Select the order (top to bottom) of the Servers on the left panel. Click and hold the icon next to the Server name, and push it up or down to the desired location.

Click Save to save your updated profile.

  • Help – Access online Help.
  • Support – Contact RA support, review release history, or download the latest collector.
  • Logoff – Terminate the current session.
  • Your company’s logo – Your company’s logo is displayed above the list of Servers on the left panel. Click on the logo to see your Servers’ performance (all or selected – See “My Profile” above, in one screen.  Functions on each Server’s graphic are similar to how they operate individually off the tree.  However, note that:
    • Selections on the top toolbar (e.g. Date, forward/backward, Entity selection) apply to all displayed Servers.
    • You may still click on any graph point to “Drill down” to more detail data for the selected Server at the selected time.
    • You may click on the Duplicate/Open icon on each graph (placed on the upper right) to open a new Window in a full-display format, where that Server is opened.
  • Left Panel – It has your company’s logo on top, and one entry for each of your HPE NonStop Servers licensed for Remote Analyst. Click on each Server to open its submenus:
    • Review – Browse through performance metrics, with links to related objects, and their metrics, and history. For instance, you may go from a CPU to a Process, to Files it opened, to other processes which opened those files, to history of each those processes, …. Following Entities are available for review
      • System
        • CPU
        • IPU
        • Process
        • Disk
      • Network
        • TCP
        • IPV6
        • SLSA
        • Expand
      • Applications – CPU Busy vs. Disk IO
      • Pathways – CPU Busy vs. Server transactions
      • User Defined Counters – Generic format cover all Measure User Defined metrics you may have defined on your Server.
      • Transactions – Transaction count and associated CPU usage of your applications.
      • Exceptions – Activities for CPU, IPU, Disk, or Storage where RA has noticed an exception from the normal activities for the given hours and days. Navigation and links are self-explanatory.
      • Batch – Review Batch sequence activities for predefined Batch Sequence profiles. See Batch for more details.
    • Analyze – Enables you to generate any of the available analyses on demand or browse through archives of those generated earlier.
    • Admin – This includes a set of Administrative tasks, which are tailored to your specific user class:
      • Analysts – Admin user only – Select Analysts from previously authorized company to access your Servers’ info on RA.
      • Applications – Admin user only – Define criteria for applications running on your Servers.
      • Batch – Admin user only. Define profile for daily Batch runs.
      • Capacity Profile – Admin user only – Define transaction profiles of your applications.
      • Process Watch – Admin user only – Define automated Process monitoring requirements.
      • Program – Program profiles to be used for program/process monitoring reports.
      • Users – Admin user only – Add/maintain user profiles.
      • Workdays – Admin user only – Set your workdays, hours, and exceptions.
    • Right Panel – Has various content depending of the submenu selected on the left panel. This is described in detail in the following segments.